Mission Statement
Our Vision:
Empower members and communities to improve their (financial) wellbeing.
Our Mission/Purpose:
Delivery of professional services with competitive financial products to all our members and engage in shared value initiatives that enhance communities.
Our Values:
- Customer Owned - We exist to add value to our customer/members who are our owners.
- People before Profit - We share our success with our members and communities.
- Personalized Service - We believe our point of difference is the superior service that we provide to members. All are treated as individuals and advice is tailored to their unique situations.
- Support our Communities - We promote community engagement and support community activities and projects through our shared value philosophy.
- Act Responsibly - We are a values-based organization and are; Open, Honest, Fair, Professional, Ethical and Accountable.
- Respect Diversity - We believe in the inherent strength of a vibrant, diverse and inclusive community, where the background, perspectives and life experiences of our people help us forge strong relationships.
Our Service:
At AWA Alliance Bank we are uniquely positioned to be able to provide an unsurpassed level of customer service. Our staff aim to get to know our members personally, often guiding our members through decades of banking: From first accounts through to home loans; children’s accounts through to retirement planning, we are here for our members through every stage of your life.