Mission Statement

Our Vision:

Empower members and communities to improve their (financial) wellbeing.

Our Mission/Purpose:

Delivery of professional services with competitive financial products to all our members and engage in shared value initiatives that enhance communities.

Our Values:

  • Customer Owned - We exist to add value to our customer/members who are our owners.
  • People before Profit - We share our success with our members and communities.
  • Personalized Service - We believe our point of difference is the superior service that we provide to members.  All are treated as individuals and advice is tailored to their unique situations. 
  • Support our Communities - We promote community engagement and support community activities and projects through our shared value philosophy.
  • Act Responsibly - We are a values-based organization and are; Open, Honest, Fair, Professional, Ethical and Accountable.
  • Respect Diversity - We believe in the inherent strength of a vibrant, diverse and inclusive community, where the background, perspectives and life experiences of our people help us forge strong relationships.

Our Service:

At AWA Alliance Bank we are uniquely positioned to be able to provide an unsurpassed level of customer service. Our staff aim to get to know our members personally, often guiding our members through decades of banking: From first accounts through to home loans; children’s accounts through to retirement planning, we are here for our members through every stage of your life.

Bendigo and Adelaide Bank

AWA Mutual Limited ACN 087 651 652 (AWA) is an agent of Bendigo and Adelaide Bank Limited (Bendigo Bank) ACN 068 049 178 AFSL/Australian Credit Licence 237879 in the distribution of AWA Alliance Bank branded products and services. AWA also has arrangements with other third parties as detailed in the Financial Services Guide.

AWA Alliance Bank branded deposits and loans are deposits and loans of Bendigo Bank. This website provides general advice only and information has been prepared without taking into account your objectives, financial situation or needs. We recommend that you seek independent advice before making any decisions based on this information. Consider the relevant disclosure documents, which includes terms and conditions for the various AWA Alliance Bank products and services as this information is relevant when deciding whether to acquire or hold an AWA Alliance Bank product. AWA Alliance Bank is a trade mark of Bendigo Bank.