Contacting AWA is easy
1300 056 953
Write to us at PO Box 2138 Geelong VIC 3220
Branch Details
Enquiry Form
Lost, Stolen or Misused Cards
To report the loss, theft or unauthorised use of your Visa Debit or Credit card call us on:
- 1300 056 953 - During business hours 8.00am to 4.30pm Monday to Friday
- 1800 648 027 - Hotline - Toll free 24/7
- +61 2 8299 9101 - From overseas or visit the Visa International website at www.visa.com to obtain a toll free number for the country you are travelling in.
Make a Complaint
We love to hear from you whether it’s a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.