To ensure the safety and security of your account, AWA Alliance Bank will require Members to have SMS One Time Password functionality activated in order to use internet banking. Additionally Members are required to update their internet banking passwords to a minimum of 8 characters including a combination of upper and lower case letters, numbers and symbols. To find out more click here.

AWA will never ask for your password or account details to be disclosed via a link within an e-mail message. If you receive an e-mail of this nature, please disregard immediately, delete the e-mail and do not open any attachments then notify us immediately.

Our commitment to your security and privacy

At AWA, we take the protection and security of your information, transaction data and privacy very seriously.

Accordingly, we have employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption to firewalls to automatic timeouts. When you do your banking online with us, you can be assured that your banking is safeguarded and protected.

Our guarantee to you

In the unlikely event that an unauthorised transaction does occur on your account, we guarantee that you will not be liable for any unauthorised transaction carried out (provided you meet your obligations under our Conditions of Use, the ASIC Electronic Funds Transfer Code of Conduct and you haven't contributed to the loss).

AWA Alliance Bank