Security

AWA will never ask for your password or account details to be disclosed via a link within an e-mail message. If you receive an e-mail of this nature, please disregard immediately, delete the e-mail and do not open any attachments then notify us immediately.

Our Commitment to Your Security and Privacy

At AWA, we take the protection and security of your information, transaction data and privacy very seriously.

Accordingly, we have employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption to firewalls to automatic timeouts. When you do your banking online with us, you can be assured that your banking is safeguarded and protected.

Our Guarantee to You

In the unlikely event that an unauthorised transaction does occur on your account, we guarantee that you will not be liable for any unauthorised transaction carried out (provided you meet your obligations under our Conditions of Use, the ASIC Electronic Funds Transfer Code of Conduct and you haven't contributed to the loss).

Bendigo and Adelaide Bank

AWA Mutual Limited ACN 087 651 652 (AWA) is an agent of Bendigo and Adelaide Bank Limited (Bendigo Bank) ACN 068 049 178 AFSL/Australian Credit Licence 237879 in the distribution of AWA Alliance Bank branded products and services. AWA also has arrangements with other third parties as detailed in the Financial Services Guide.

AWA Alliance Bank branded deposits and loans are deposits and loans of Bendigo Bank. This website provides general advice only and information has been prepared without taking into account your objectives, financial situation or needs. We recommend that you seek independent advice before making any decisions based on this information. Consider the relevant disclosure documents, which includes terms and conditions for the various AWA Alliance Bank products and services as this information is relevant when deciding whether to acquire or hold an AWA Alliance Bank product. AWA Alliance Bank is a trade mark of Bendigo Bank.